Privacy Policy

Last updated: July 22, 2025

THCA Best Buz operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). THCA Best Budz is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details include your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, financial account numbers, payment details, and transaction confirmations.
  • Account information includes your username, password, security questions, preferences, and settings.
  • Transaction information includes items you view, add to your cart, wish list, purchase, return, exchange, or cancel, along with past transactions.
  • Communications with us include information you provide when contacting customer support.
  • Device information includes details about your device, browser, network connection, IP address, and unique identifiers.
  • Usage information includes details about your interactions with the Services, including how and when you navigate or use them.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, communicate with us, or provide information.
  • Automatically through the Services from your device, including cookies and similar technologies.
  • From our service providers who collect or process information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide, tailor, and improve the Services, including processing payments, fulfilling orders, managing your account, shipping, returns, and customizing your shopping experience.
  • Marketing and advertising, including sending promotional communications and showing you ads based on your activity.
  • Security and fraud prevention, including authenticating accounts and preventing fraudulent or illegal activity.
  • Communicating with you to provide customer support and maintain our business relationship.
  • Legal reasons, including compliance with law, responding to legal processes, and enforcing terms or policies.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify, vendors, and third parties who perform services on our behalf.
  • With business and marketing partners who use your information in accordance with their own privacy notices.
  • When you direct or consent to disclosure, such as shipping or social media integrations.
  • With affiliates or within our corporate group.
  • In connection with business transactions, compliance with legal obligations, or to protect rights and safety.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes information about your use of the Services. Shopify may also process your information for enhanced features and advertising. For details, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to third-party websites. We are not responsible for their privacy or security practices. Review their policies before providing personal information.

Children’s Data

The Services are not intended for children. We do not knowingly collect information from children under the age of majority. Parents or guardians may contact us to request deletion of such information.

Security and Retention of Your Information

We cannot guarantee perfect security. Information sent to us may not be secure during transmission. Retention of your information depends on factors such as account status, services provided, and legal obligations.

Your Rights and Choices

Depending on your location, you may have rights including:

  • Right to access/know
  • Right to delete
  • Right to correct
  • Right of portability
  • Right to opt out of sale or targeted advertising
  • Managing communication preferences

You may exercise these rights as indicated on the Services or by contacting us at support@thcabestbudz.com.

We will not discriminate against you for exercising your rights. Verification of identity may be required. Authorized agents may act on your behalf with proof of authorization.

Complaints

If you have complaints about our processing of personal information, contact us at the details below. You may also have the right to appeal or contact your local data protection authority.

International Transfers

We may transfer, store, and process your information outside your country. For transfers out of the EEA or UK, we rely on recognized mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in practices or for legal reasons. Updates will be posted with a revised “Last updated” date.